Question 1

Does Freedom Mobile have good coverage?

Accepted Answer

Freedom Mobile coverage is excellent in urban city centres in Southern Ontario, Alberta and BC. They’re very focused on continuing to increase and enhance coverage.

Question 2

Is Freedom Mobile unlimited data?

Accepted Answer

Yes, Freedom Mobile’s Big Gig Unlimited Plans offer unlimited data.

Question 3

Is Public Mobile better than Freedom Mobile?

Accepted Answer

Each carrier has their benefits. A big difference though is that while Public Mobile operates on the strong Telus network, they now only offer 3G data speeds.

Question 4

Does Freedom Mobile offer prepaid service?

Accepted Answer

Yes, Freedom Mobile does offer prepaid service. Go to the Freedom Mobile website and enter your IMEI number in their Bring Your Own Phone compatibility checker. If you’re phone will work on their network, the next step will allow you to order a sim card for free. The sim card should arrive in 4 – 5 business days, after which you can activate it on Freedom Mobile prepaid service.

Question 5

Why is Freedom Mobile so cheap?

Accepted Answer

Since Freedom Mobile is a new entrant into the space and competing with the Big 3 Carriers is no easy task, it seems like they are using lower price points as a tactic to help increase the amount of subscribers. The lower price does not relate to the quality of the network by any means, Freedom Mobile is heavily investing in bettering their network. One big difference however is their coverage area and what is considered covered in your plan or your home area vs what is considering roaming or your away area.

Question 6

Does Freedom Mobile sell the iPhone?

Accepted Answer

Yes, Freedom Mobile now sells the iPhone and carries various models (Initially when they launched they did not).

Question 7

Do the iPhone 8 and iPhone X work on Freedom Mobile?

Accepted Answer

Yes, all iPhones now work on Freedom Mobile

Question 8

Does Freedom Mobile have 5G?

Accepted Answer

Freedom Mobile is currently rolling out 5G coverage. It looks like it will take the greater part of 2021 until 5G is broadly available.

Question 9

What’s the Freedom Mobile Customer Service number?

Accepted Answer

You can contact Freedom Mobile at 1-877-946-3184 from 8 AM to 1 AM ET 7 days a week.

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